Agentic AI for Customer Service

Post-human AI customer service, fully compliant with your policies and processes.

Trusted by teams at

25%

CSAT improved

14 seconds

average respond time

14%

Reduction in customer churn rate

Human common sense with the capabilities of AI

We fine-tuned and pre-trained our model to converse just like humans but with perfect policy compliance and extensive memory.

Natural conversations with your brand identity

Control how an AI agent talks with your customers. The AI agent comes with a default common sense of great customer service, but you can add a touch of your brand identity and your corporate policies.

Up to 10 million characters of your product or service data can be inserted. The AI agent will learn from all your sources whether it's your website, knowledge base or word documents.

Works on all channels

Email, SMS, Facebook Messenger, Instagram Direct, WhatsApp, and much more. Let us know if you need more.

One tool, all the features you need for sales & support

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

Context Awareness

Aware of the conversation context and combined with the knowledge base to respond accordingly.

Files and web as Knowledgebase

We support text file, PDF, CSV and even a webpage.

Chat Escalation

Escalate all issues beyond Tier 1 Support according to your policy.

Reporting & Analytics

Keep tracks on how AI agent improve your CSAT score.

Process & Automation

Follow your pre-defined process such as sale process, repair process etc.

Upsell & Cross-sell

Just like human, AI agent will try to Upsell & Cross-sell your product according to your policies.

Easy integrations with 170+ tools

From learning about new products on Slack, to sending case emails via SendGrid. We've got you.

Save the world from bad customer service

Don't get left behind! Step into the future where AI agents collaborate with your team, delivering 24/7 customer service for maximum satisfaction.

Includes prompt customization tailored for you

Preloaded with agent persona

Money-back guarantee

Agentic AI for Customer Service.

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