Post-human AI customer service, fully compliant with your policies and processes.
Trusted by teams at
CSAT improved
average respond time
Reduction in customer churn rate
We fine-tuned and pre-trained our model to converse just like humans but with perfect policy compliance and extensive memory.
Control how an AI agent talks with your customers. The AI agent comes with a default common sense of great customer service, but you can add a touch of your brand identity and your corporate policies.
Up to 10 million characters of your product or service data can be inserted. The AI agent will learn from all your sources whether it's your website, knowledge base or word documents.
Email, SMS, Facebook Messenger, Instagram Direct, WhatsApp, and much more. Let us know if you need more.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
Aware of the conversation context and combined with the knowledge base to respond accordingly.
We support text file, PDF, CSV and even a webpage.
Escalate all issues beyond Tier 1 Support according to your policy.
Keep tracks on how AI agent improve your CSAT score.
Follow your pre-defined process such as sale process, repair process etc.
Just like human, AI agent will try to Upsell & Cross-sell your product according to your policies.
From learning about new products on Slack, to sending case emails via SendGrid. We've got you.
Don't get left behind! Step into the future where AI agents collaborate with your team, delivering 24/7 customer service for maximum satisfaction.
Agentic AI for Customer Service.
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